Return Policy

Return Policy

We want our customers to be fully satisfied with their purchases at Three Rivers Market.

Customers can receive a full refund on most items with the exception of discontinued items, special orders, and live goods.
Please see Live Goods Return Policy below. 

The return must be made within 30 days from the date of sale for all products except perishables. Returns of perishables must be made within 7 days from the date of sale. Items over $10 may not be returned without a receipt. Store credit will be issued for any item under $10 returned without a receipt. For non-members, a government issued I.D. must be presented.

Three Rivers Market reserves the right to refuse frequent, high volume, and unusual requests.

 

Live Goods Return Policy

Three Rivers Market guarantees trees and shrubs for 30 days with proof of purchase. If a tree or shrub dies within 30 days of purchase, we will replace it. If the same item is no longer available for sale, store credit will be provided.

This guarantee is for a one-time replacement. Any further issues may indicate problems with the growing conditions or location.

Annuals, herbs, or vegetable starts are not eligible for replacement, refunds, or returns.